Refund & Return Policy
At Anmol Homemade, we want our customers to be satisfied with their purchase. Since our products may include food and consumable items, returns and refunds are handled carefully for hygiene, safety, and quality reasons.
Returns
Returns are accepted only if:
- You received the wrong product
- The product arrived damaged
- The package was opened, leaked, or damaged during delivery
- The product received is significantly different from what was ordered
For hygiene and food safety reasons, we cannot accept returns simply because of change of mind after the product has been delivered.
Return Request Time
Please contact Anmol Homemade within 24 hours of receiving your order if there is any issue.
To process your request, we may ask for:
- Order number
- Clear photos or videos of the product
- Photos of the packaging
- Details of the issue
Requests made after this period may not be eligible for return or refund.
Refunds
Once your return or complaint is reviewed and approved, we may offer:
- A replacement product
- Store credit
- A full or partial refund, depending on the issue
Approved refunds will be processed through the original payment method where possible.
Processing time may vary depending on the payment provider or bank.
Non-Returnable Items
Returns or refunds may not be accepted for:
- Products that have been opened or used
- Products damaged after delivery due to improper storage or handling
- Change-of-mind purchases
- Items purchased on special clearance or promotional offers, unless damaged or incorrect
- Products returned without prior approval
Order Cancellation
If you wish to cancel an order, please contact us as soon as possible.
Orders can only be cancelled before they have been processed or dispatched. Once an order has been shipped, cancellation may not be possible.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us immediately with clear photos and your order details.
After verification, Anmol Homemade will arrange an appropriate replacement or refund.
Delivery Charges
Original delivery charges may not be refundable unless the return is due to an error by Anmol Homemade or the product arrived damaged or incorrect.
Contact Us
For return, replacement, or refund requests, please contact us through the contact information provided on the Anmol Homemade website.
We recommend keeping your order confirmation and packaging until your issue has been fully resolved.